MC696167 - Outlook: Choose how many days of emails sync to your iOS or Android device for offline usage
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Last Updated
Published Dec 7, 2023
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Summary
Outlook now allows users to select the number of days to sync emails for offline access on iOS or Android devices. Refer to MC798682 for updates. Emails and attachments are stored as cache, and users cannot choose the storage location. This change offers users more control and offline access flexibility. Microsoft 365 Roadmap ID: 189809. Organizations should update training accordingly, with a current 90-day sync limit.
More information
Updated July 22, 2024: Moving forward please refer to MC798682 for updated information. You can safely disregard this post.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809
When this will happen:
Moving forward please refer to MC798682.
How this will affect your organization:
This change will give users more control over what messages and attachments are being saved to their device. By choosing sync settings that better accommodate their necessities, they can use Outlook Mobile even while they're not connected to their cellular data or Wi-Fi.
iOS:
Android:
What you need to do to prepare:
Update training and documentation as appropriate so users can determine how many days they'd prefer to sync to their device; we currently provide a 90-day limit.