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MC834102 - External recipients MailTip offline behavior update for Microsoft Outlook for iOS and Android

Message Center

Metadata at Jul 24, 2024

Published

Jul 24, 2024

Service

Microsoft 365 apps

Tag

Feature update
User impact
Admin impact

Metadata changes

Tags
Admin impact, Feature update, Updated message, User impactAdmin impact, Feature update, User impact
End date
Nov 22, 2024Nov 11, 2024

Body changes

removed textadded text

Updated November 15, 2024: After further review we have decided not to proceed with this change at this time. We apologize for any inconvenience. 

This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings.warnings when the client cannot reach the MailTip service.

When this will happen:

General Availability (Worldwide, GCC, GCC High, DOD): We will communicate via Message center when we are readybegin rolling out mid-August 2024 and expect to proceed.complete by late September 2024.

How this will affect your organization:

  • When your organization has external recipient MailTip warnings enabled, results will be cached from the MailTip service in the users' phones local databases, enabling Outlook to use these results to make determinations when it is unable to reach the MailTips service, such as when a user's device is offline.
  • A new optional administrative setting (InternalDomains) allows your organization to configure a list of internal domains to inform the external recipients warning in Outlook for iOS and Android. If set, this list of domains will be used to make determinations for external recipient warnings rather thanAndroid when the MailTip service

    cannot be reached, such as when a user is offline.
  • If the client is unable to reach the MailTip service, cached results are not available, and an internal domain list is not provided, Outlook will compare the domain of the sending account to the domain of each recipient.

This feature update is available by default.

What you need to do to prepare:

Manage the option to provide a list of external domains to provide external recipient MailTip warnings by Outlook for iOS and Android. For more information, see External recipients MailTip domain configurationExternal recipients MailTip offline domain configuration.

You may want to notify your users about this change and update any relevant documentation as appropriate.