RM557172 - Microsoft Teams: Enable customers to book appointments from a live chat widget on your website

Microsoft 365 Roadmap

Status

In development

Release

General Availability

Last Updated

Mar 23, 2026

Published Feb 18, 2026

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

In development
General Availability
Worldwide (Standard Multi-Tenant)
GCC

Cloud

GCC
Worldwide (Standard Multi-Tenant)

Summary

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling.

Description

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling.

GA date: May CY2026