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You're viewing a historical snapshot from May 21, 2026. This is not the latest version.

Metadata at May 21, 2026

Roadmap ID

557172

View in M365 Roadmap

Last Updated

May 21, 2026

Published Feb 18, 2026

Status

Rolling out

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

Rolling out
General Availability
Worldwide (Standard Multi-Tenant)
GCC

Cloud

GCC
Worldwide (Standard Multi-Tenant)
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RM557172 - Microsoft Teams: Enable customers to book appointments from a live chat widget on your website

Microsoft 365 Roadmap

What changed since this version

removed textadded text

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling. Updated August 7, 2026: We have decided not to move forward with this change at this time. We apologize for any inconvenience.

GA date: May CY2026

Snapshot from May 21, 2026

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling.

GA date: May CY2026