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RM565218 - Microsoft Teams: Queues app for Microsoft Teams in GCC High and DoD

Microsoft 365 Roadmap

Metadata at latest

Last Updated

Jul 16, 2026

Published Jun 9, 2026

Status

Rolling out

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

Rolling out
General Availability
GCC High
DoD

Cloud

DoD
GCC High

Metadata changes

Tags
DoD, GCC High, General Availability, In developmentDoD, GCC High, General Availability, Rolling out
Status
In developmentRolling out

Body changes

removed textadded text

We’re excited to announce that the Queues app is now available in the GCC High and DoD clouds. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

GA date: July CY2026