RM567457 - Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Microsoft 365 Roadmap

Metadata at latest

Roadmap ID

567457

View in M365 Roadmap

Last Updated

Aug 3, 2026

Published Jul 14, 2026

Status

Rolling out

Release

General Availability

Targeted Release

Platforms

Desktop

Mac

Service

Microsoft Teams

Tag

Rolling out

General Availability

Targeted Release

Worldwide (Standard Multi-Tenant)

GCC

Cloud

GCC

Worldwide (Standard Multi-Tenant)

Metadata changes

Tags: GCC, General Availability, In development, Targeted Release, Worldwide (Standard Multi-Tenant)GCC, General Availability, Rolling out, Targeted Release, Worldwide (Standard Multi-Tenant)
Status: In developmentRolling out

Body changes

removed textadded text

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

GA date: August CY2026