RM567457 - Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Microsoft 365 Roadmap

Metadata at Jul 14, 2026

Roadmap ID

567457

View in M365 Roadmap

Published

Jul 14, 2026

Status

In development

Release

General Availability

Platforms

Desktop

Service

Microsoft Teams

Tag

In development

General Availability

Worldwide (Standard Multi-Tenant)

Cloud

Worldwide (Standard Multi-Tenant)

Metadata changes

Tags: GCC, General Availability, Rolling out, Targeted Release, Worldwide (Standard Multi-Tenant)General Availability, In development, Worldwide (Standard Multi-Tenant)
Status: Rolling outIn development
Release phase: General Availability, Targeted ReleaseGeneral Availability
Platforms: Desktop, MacDesktop
Cloud instances: GCC, Worldwide (Standard Multi-Tenant)Worldwide (Standard Multi-Tenant)

Body changes

removed textadded text

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

GA date: August CY2026