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RM557172 - Microsoft Teams: Enable customers to book appointments from a live chat widget on your website

Microsoft 365 Roadmap

Metadata at May 21, 2026

Last Updated

May 21, 2026

Published Feb 18, 2026

Status

Rolling out

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

Rolling out
General Availability
Worldwide (Standard Multi-Tenant)
GCC

Cloud

GCC
Worldwide (Standard Multi-Tenant)

Metadata changes

Tags
Cancelled, GCC, General Availability, Worldwide (Standard Multi-Tenant)GCC, General Availability, Rolling out, Worldwide (Standard Multi-Tenant)
Status
CancelledRolling out

Body changes

removed textadded text

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling. Updated August 7, 2026: We have decided not to move forward with this change at this time. We apologize for any inconvenience.

GA date: May CY2026